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26. Complaints and Requests

Dear users, To refresh some key vocabulary and get ready for tomorrow’s session, here’s a short video for you: See you soon!

Extra topic: Locations

Hello! For organisational reasons, we’ve decided to postpone the topic “Complaints and Requests” until after the Easter break. Next week, we’ll be working on a topic we had to skip because your group started later than the others: “Locations.” We’ll watch the videos for this topic together in class, as they’re practical exercises. Have a great weekend!  

25. Saying No

Hello! Knowing how to say no is important, but the way we do it matters just as much. In this short talk, Liz Marasco explores how to say no effectively. Enjoy the video, and have a great weekend!